YoursToWear

Support

Stuck, or want to tell us something?

Write to ilyass1.ib@gmail.com and a person reads it.

Write to us

Either link opens a draft in your own mail app, already addressed and with a few prompts in it. Nothing is sent until you press send, and you can delete any of it first.

Report a bugSomething is broken, or the app is not doing what it says.Suggest a featureSomething you would like YoursToWear to do.

A bug report is far easier to act on with your app version, your iOS version and what you were doing at the time — the draft asks for all three. The app version is at the foot of Profile → Settings.

Your wardrobe and your data

Where is my wardrobe kept?
On your phone. Your clothes, looks, calendar, trips and profile are stored by the app on the device itself. There is no account, no sign-in, and nothing is backed up to a server you could log into.
There is no public profile and no feed. Nobody else can see your closet.
I have a new phone. Can I move my wardrobe across?
Not yet. Because everything is kept on the device and there is no account, the app has no transfer or export of its own. A wardrobe built on one phone stays on that phone.
If this is blocking you, write to us — it is the kind of thing we want to hear about before deciding how to build it.
How do I delete everything?
Profile → Settings → About & privacy → Delete all my data. It asks once, then removes your closet, looks, trips, calendar, profile and the photos the app saved, and starts again at first-run setup. There is no undo.
The usage data our analytics tools hold for this phone is deleted as well, as soon as the app can reach our server.
It does not touch your subscription or your credits. Those are handled by Apple, and a subscription is cancelled in iOS Settings rather than here.
Deleting the app removes the rest.
Why does a photo leave my phone?
Only the AI features send anything, and only when you start one. Cutting out a garment, adding the clothes from an outfit photo, Beautify, removing a background, a Shop Advisor scan and Try on all send the photo you chose to be worked on, and Try on also sends the body details it asks for, so the result resembles you.
The full account of what is sent, to whom, and what is never sent is on the privacy page.
Can I stop the app sharing usage data?
Yes. Profile → Settings → About & privacy → Share usage data. Off stops the usage reports and the first-week screen recordings from that moment.
Crash reports still reach us, without the anonymous identifier or the screens before the crash, so we can fix what breaks.

Pro, credits and payment

What can I do without paying?
Most of it. Studio, Discover, the Calendar with Style with Aria, trips, Shop Advisor, Teach Aria and Rate looks are free. The free closet holds 30 pieces added from photos — the basics you pick in setup never count — and 10 saved outfits. If yours already holds more, you keep everything; adding more needs Pro.
A few AI features — Shop Advisor scans, outfit photos, the background eraser, AI backdrops and notes to Aria — come with a small free allowance, counted for life. The plans screen lists each one.
Pro adds virtual try-on, Beautify, Aria's trip packing and trip covers, an unlimited closet and outfit library, daily allowances and AI credits. First-run setup ends by offering Pro once; close the offer and carry on free.
What do credits pay for?
Virtual try-on and Beautify, on Pro. Each run spends one credit, and the app shows what an action costs beside your balance before it runs, so you always see the price first.
A subscription includes credits — the plans screen states how many — and extra credits are sold as packs.
How do I cancel, or get a refund?
Subscriptions are managed in iOS Settings, not in the app — open Settings → your name → Subscriptions, or use the link below.
Refunds are Apple's to give rather than ours. Request one from Apple through reportaproblem.apple.com.
I paid, but the app still says I am on the free plan.
Try Restore purchases on the subscription screen first — that re-reads what Apple has on record for your Apple Account.
If it still does not appear, write to us with the date of the purchase and we will look it up.

Manage subscriptionsRequest a refund from AppleApple’s license agreement

Using the app

A cutout or a try-on failed.
AI actions need a connection, and they can fail — the provider may be busy, or the photo may be one it cannot read. Trying again is usually enough, and a failed action should not spend a credit.
Photographs taken against a plain background, with the garment flat or hanging, come back best.
Why is my closet smaller than I left it?
If Pro ends, the closet is trimmed back to the free plan's 30 pieces from photos and the outfits library to 10. Nothing is deleted — the rest is archived, and Pro brings it back.
Why are Discover's prices in US dollars?
Discover shows pieces from retailers in the United States, priced in US dollars as each store lists them. Shop opens the retailer's own page in your browser, where the final price and delivery are the store's to set.
What languages does the app speak?
English (UK), English (US) and Svenska. It follows your phone by default; Profile → Settings → Preferences → Language changes it.

Requirements

What do I need to run YoursToWear?
An iPhone running iOS 16.4 or later. The app is portrait-only and is not built for iPad.
The AI features and Discover need a connection. Everything else — your closet, the calendar, building a look — works offline.